Whether it's opening an account, making deposits or withdrawals, understanding game rules, or making sense of bonuses — the hi77 Help Centre is here to guide you every step of the way.
Select your issue type and jump straight to the information you need.
Opening an account with hi77 is quick and straightforward — you can be up and running in just a few minutes. Follow the steps below:
Click the "Register" button on the hi77 website or app.
Enter your active Bangladeshi mobile number. This will be the primary identifier for your account.
A 6-digit OTP will be sent to your number — enter it to continue.
Create a strong password — combining letters, numbers and special characters is recommended.
Account created! Log in now and make your first deposit.
Tip: Only one account can be registered per phone number. Opening multiple accounts may result in all of them being closed in accordance with hi77's terms.
On the login page, click "Forgot Password?" Enter your registered mobile number, then set a new password using the OTP sent to you. The whole process takes under 2 minutes.
Depositing via bKash at hi77 is quick and simple. Log in to your hi77 account, go to "Wallet" or "Deposit", and select bKash as your payment method. Enter the amount and follow the prompts. Once you approve the transaction in your bKash app, the funds will be credited to your hi77 wallet — usually within 30 seconds.
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time | Withdrawal |
|---|---|---|---|---|
| bKash | ৳100 | ৳50,000 | Instant | Yes |
| Nagad | ৳100 | ৳50,000 | Instant | Yes |
| Rocket | ৳200 | ৳30,000 | Instant | Yes |
| Bank Transfer | ৳500 | ৳2,00,000 | 1–2 Hours | Yes |
Important: Only use payment methods registered in your own name. Funds sent from someone else's account are not accepted and may cause issues with account verification.
Hi77 offers the fastest withdrawals in Bangladesh. Bkash and Nagad transfers typically arrive within 5–15 minutes. First-time withdrawals require KYC verification, which can take up to 24 hours — but once verified, all future withdrawals will be processed quickly.
There are a few things to keep in mind when getting started at hi77. Try games in demo mode first to get familiar before playing for real. Check the rules and RTP (Return to Player) percentage for each game. Set a budget and stick to it. hi77 always wants you to play with enjoyment and responsibility.
Your first deposit at hi77 automatically triggers a welcome bonus. For example, deposit ৳500 and receive an extra ৳500 in bonus funds — giving you ৳1,000 to play with. Note that bonus funds cannot be withdrawn directly; a specified wagering requirement must be met first.
A wagering requirement is the number of times you must bet a bonus amount before you can withdraw it. For example, a ৳500 bonus with a 30x wagering requirement means you need to place ৳15,000 in bets. hi77's bonus terms are always clearly stated on the offer page.
Tip: Betting on slots is usually the fastest way to meet a wagering requirement, since every spin counts as a full bet.
Enable two-factor authentication to keep your hi77 account as secure as possible. Each time you log in, a one-time OTP will be sent to your phone alongside your password. To turn it on, go to "Security" in your Settings.
To download the hi77 Android APK, visit our app download page. Once the file is downloaded, enable "Install from Unknown Sources" in your device settings, then install the APK. The entire process takes just 1–2 minutes.
IOS users can download the hi77 app directly from the App Store. The app runs smoothly on iPhone 8 and all later models.
Hi77 believes gaming is a form of entertainment, not a source of income. We encourage all our players to play responsibly. If you feel your gaming habits are becoming a concern, make use of the tools below:
Hi77 is strictly for users aged 18 and above. Please play responsibly and stay within your personal budget and limits.
Hi77's support team is always ready to assist you in Bangla.
Find answers to the most frequently asked questions about hi77, all in one place.